+971.6.598.3555 sales@ctcuae.com

TECHNICAL SUPPORT SERVICES

Continental Trading Company is a customer service oriented organization and has always been fully aware how essential the quality of service is in maintaining and developing the business. As such and in the line with this philosophy, investments are made to provide a high level of service at all times.

Fully trained staff.
Computerized chemical & equipment stock control program to maintain sufficient levels of chemical & equipment stocks.
Sufficient delivery vehicles to insure on time deliveries.
Systematic regular service calls program.
Color-coded wall hangings charts and checklists are provided for operators for quick review prior to performing tasks.

To log a complaint regarding your machine you can directly login to the customer service portal and register a new service ticket, update an existing ticket or view recent status updates on your complaint / service request.

Please get your secured User name and Password from your Service Manager.

You may also contact workshop@ctcuae.com or

call us on +971 6 59 83 510 for any Service / Support related inquires.